The Distillery Inn has won the global Recognition of Excellence for 2017 from HotelsCombined for our excellent customer service and consumer satisfaction. This award is in recognition for consistently achieving the highest standards of Customer Satisfaction worldwide. we found and processed 88 opinions that your guests have posted on a variety of different websites, forums and social media, resulting in an incredible score of 9.8out of a possible 10.
United States, Carbondale, 19 July 2017- HotelsCombined, the Australian-based hotel meta-search company, has started an extensive survey covering different types of accommodations within Colorado. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence.
The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:
- At the time of judging, a winner is rated 8.5/10 or over with a minimum of 50 customer reviews certified by HotelsCombined.
- We couldn’t detect any major customer service problems, nor recurring or unresolved issues.
Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance.
The Distillery Inn boasts a high satisfaction rating among guests and travel industry experts, receiving 88 reviews for an impressive rating of 9.8 out of 10.
The property manager said:
“We are humbled by our guests and humbled to receive such positive feedback. Thank you to all our guests for allowing us to serve you!”
“We are thrilled to be working with the best hotels in Colorado and The Distillery Inn is certainly among them” said Alberto Castellucchio, Award Manager at HotelsCombined “What is different about the Recognition of Excellence is the way information is gathered and analysed: it all depends on the guest and his or her experience with that particular accommodation.”
“With HotelsCombined 30 million people are finding the best deal available on-line every month. With this award, we’d like to make it even easier for every traveller to identify the best hotel for customer service and therefore the best value for their money”.
2017 RECOGNITION OF EXCELLENCE